Allies in Cancer Care is hiring Live Chat Support Agents to provide real-time customer assistance via chat. In this role, you will answer inquiries, troubleshoot issues, and ensure a seamless customer experience. Fresh applicants with no prior experience are welcome to apply, as we provide full training to help you succeed. If you are a great communicator, tech-savvy, and enjoy helping others, this is the perfect opportunity for you. For more details, please see the information below.
Eligibility – Who Can Apply?
Age Limit
18 years and above
Qualifications:
High School Diploma or Equivalent
Experience
Prior data entry experience preferred
Typing Speed
Must be accurate and efficient
Computer Skills
MS Office (Excel, Word), basic database knowledge
English Proficiency
Good command of oral & written English
- Provide real-time chat help to customers, answering inquiries and resolving problems.
- Diagnose issues and provide workable fixes.
- Keep thorough records of all chat conversations.
- Collaborate with the remote support staff to provide consistent service.
- Through training, stay current on goods and best practices for customer service.
- Strong written communication skills.
- Problem-solving mindset.
- Comfortable using chat platforms and willing to learn new tools.
- Self-motivated, disciplined, and able to manage time effectively in a remote setting.
- Remote Work – Enjoy the flexibility of working from home.
- Competitive Pay – Earn between $25-$35 per hour.
- Skill Development
- Growth Opportunities
- Work-Life Balance
