Allies In Cancer Care is dedicated to providing compassionate support, cutting-edge treatment insights, and awareness for cancer patients and their families. Together, we fight cancer with care and innovation.
Role Description
This is a full-time on-site role for a Customer Service Specialist located in Kathua. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette
- Strong verbal and written communication skills
- Problem-solving and conflict-resolution abilities
- Empathy and patience in dealing with sensitive situations
- Previous experience in a customer service role
- Knowledge of cancer care or the healthcare industry is a plus